Hotel Pepa Divcibare is a mountain hotel located in the heart of the Divcibare mountain range in Serbia. The hotel management has recently introduced a virtual tour of the hotel to showcase the facilities and services they offer to their potential customers. This case study will explore the benefits of the virtual tour for the hotel and its impact on customer satisfaction.
The objective of the virtual tour is to provide potential customers with an immersive experience of the hotel and its facilities. This will enable them to make informed decisions about their stay at the hotel and increase the likelihood of booking a room.
The virtual tour was created using 360-degree photography and video technology. The tour includes a walk-through of the hotel lobby, restaurant, bar, conference room, and guest rooms. The virtual tour is accessible through the hotel’s website and social media platforms.